Jewelry Assistant – Fashion Industry

Posted 2024


Perform a wide range of marketing, administrative, customer service, and product activities for the company and sales team. This role requires a highly motivated individual who can multi-task many jobs functions at the same time and keep all the balls moving forward. Job responsibilities will include working with retail and wholesale customers, mailings, merchandising, trade shows, and working on special projects. Continuously focus on fine details and understands that presentation is everything to the brand image. Independent judgment is required to plan, prioritize and organize diversified workload as the business continues to expand.

Job Functions
1. Process retail and wholesale orders via the web and phone, assemble jewelry and shipping orders daily.
2. Customer Service – Cultivate and maintain effective business relationships with retail and wholesale clients; manages difficult or emotional customer situations when dealing with pet memorial line; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; up sell other products; meets commitments and deadlines.
3. Sales: Main contact in office for sales team. Support them by sending out catalog requests, tracking packages, inventory updates and other sales and customer service support as needed.
4. Social Media
a. Pinterest: update when new designs become available
5. Collecting dog breed requests from clients and puts them into a database. Follow up with clients once the breed is launched.
6. Check in merchandise, restock and pricing
7. Prepare merchandise displays for trade shows which includes restocking merchandise, pricing and merchandising.
8. Proof catalog & web site for fine detail: number, measurements, name, copy, meta tags…
9. Update and maintain wholesale price list
10. Processes jewelry donation requests
11. Maintains shipping inventory supplies by checking stock to determine inventory level; anticipating needed supplies; place orders for supplies; verifying receipt of supplies.
12. Must be able to maintain high levels of confidentially to protect product integrity.
13. Maintains communication with sales manager.
14. Inventory yearly
15. Trade shows: booth contracts, order power, book hotel/housing and other services needed for trade shows. Required to attend 2-3 trade shows per year.
16. Year end marketing analysis of product line.
17. Products: create new files on web site and upload copy to web site
19. Perform other duties as needed or required to maintain and grow profitable business.

Job Requirements
1. Must Love Dogs, Jewelry and People.
2. Excellent oral and written communication skills. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
3. Good penmanship
4. Jewelry making skills: taking charms and making earrings out of them, adding jump rings to pendant and setting stones. Jewelry making skills preferred but not required. Will train this skill set.
5. Job requires good finger dexterity and great eyesight when dealing with fine details to make jewelry.
6. Exceptional attention to detail with a strong memory.
7. Proficient in: E-mail, Excel, Word, Outlook, FTP (File Transfer Protocol), Internet (Facebook, Pintrest, & Instagram) & willing to learn new software
8. Telephone and face to face sales
9. Successfully worked in a small company environment.
10. Able to work an occasional evening and able to work long hours and weekends during the holidays.
11. Must be able to work in close proximity
12. High attention to detail, including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
13. Demonstrate strong multi-tasking skills, communication and listening skills.
14. Demonstrate successfully working as a team member with a diverse group of people.
15. Capable of working effectively for an entrepreneurial CEO.
16. Trade show attending required
a. Can stand while working trade show booth for 10-12 hours for up to 3-5 days.
b. Able to travel across the USA for trade shows.
c. Physically fit to set up booth and tear down booth.
d. Valid driver’s licenses with proper insurance and reliable transportation.
e. Willing to attend 2-3 major trade-shows per year. Travel may be 4-10 days long.
17. Five+ years of experience in one of the following rolls: administrative assistant, marketing, production, mail order catalog, retail, merchandising or fast pace environments
18. Must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 55 pounds.
19. High school diploma required and associate degree preferred
20. Pre-employment criminal and background check required
21. Pre-employment drug-testing policy
22. Computer Savvy

Two-week training period that will provide an excellent working knowledge of products and services.
Location Plover, WI

1. Hourly + Bonus; pending experience
2. Vacation
3. Dog friendly work environment
4. Discounts on purchases
5. 104K available
No health or dental benefits

E-mail cover letter and resume in Word format or PDF to Resume without cover letters will not be considered.

Freelance Copywriter

Posted 2023 - Filled

Writer position ideal for someone looking to grow their skills.
Do you enjoy creative writing, learning about different dog breeds and dog sports?
Do you thrive on working independently, enjoy working from home and can multi-task well?
Do you know the basics of HTML coding and can make edits to code?
Do you speak well and have excellent composition of the English language?
Do you love Dogs, People, and Jewelry?
Are you willing to: learn about the different dog breeds, write copy for web site, press releases, & e-newsletters, blogs, edit and proof copy, and learn computer software to load copy to web site using a word editor?
We are a small fine jewelry company that sells our designs worldwide on the internet. We need a Super Writer.
No Whiners, No Lazy People and Nobody with too many personal commitments.
Contract position with guaranteed copy-writing assignments each month
Must be Available during the Day & Live in WI

E-mail cover letter and resume in Word format or PDF to Resume without cover letters will not be considered.